Our limited-edition graffiti-print collections sell quickly due to high demand. While inventory updates daily, popular sizes/designs may become unavailable during processing. If we can't fulfill your order, we'll notify you within 3 business days with options: (1) priority access to our next art drop, (2) a full refund, or (3) store credit with 15% bonus for future purchases - because we value our urban art community.
All prices are in USD. Due to the handcrafted nature of our designs (like custom spray-painted details), prices may vary between collections. We reserve the right to correct pricing errors (e.g., a $120 hand-finished jacket listed as $12) and will cancel such orders with full refunds plus a digital graffiti art file as apology - keeping it real with our street culture values.
Each graffiti-inspired piece undergoes quality checks before shipping. Orders process in 5-7 business days (7-9 days during art festival seasons when demand peaks). For custom spray-paint designs marked "Artist Series", allow 7-10 additional days for creation. You'll receive shipping confirmation with tracking once your urban masterpiece is road-ready.
We use eco-friendly packaging that protects your gear while respecting the planet. Standard shipping takes 7-14 business days domestically, 14-21 days internationally due to customs inspections of our bold designs. Tracking updates include street-art inspired notifications because even logistics should reflect our culture.
We offer 21-day returns (from delivery date) for unworn items with tags. Due to the artistic nature of our products, exchanges take 7-10 days to process. Final sale items (marked "Gallery Piece") cannot be returned but may qualify for our artist consignment program - because streetwear should have second lives like great murals.
All graffiti patterns, surf-inspired graphics, and original artwork on stusoy.com are protected. Unauthorized commercial use of our designs (e.g., screenprinting our patterns) violates copyright law. However, we encourage tagging us in social media posts wearing our gear - the modern street equivalent of signing a mural.
stusoy.com isn't liable for: (1) Shipping delays due to weather (surf's up somewhere), (2) Slight color variations in hand-sprayed designs (each piece is unique), (3) Customs confiscations of edgy artwork (rare but possible), or (4) Third-party reseller issues. We stand behind our products but can't control the concrete jungle out there.
Email [email protected] for support. Our crew responds within 48 hours, longer during art exhibition weeks when we're painting new collections. Include order # and photos if reporting issues - help us help you keep the urban culture flowing.
