At stusoy.com and www.stusoy.com ("we", "our", "us"), we ride the wave of privacy protection with the same dedication we put into our streetwear designs. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you surf through our digital shores.
By accessing our website, you're agreeing to these privacy practices. If you're not down with our policy, please exit our digital beach.
When you interact with our urban surf-inspired platform, we may collect:
Rider Profile: Your name, email address, shipping details (for sending those fresh threads), phone number, and payment info to complete your purchase.
Account Credentials: If you create a crew profile with us, we'll store your username and encrypted password.
Style Preferences: Your order history and product selections so we can recommend gear that matches your wave.
Digital Footprint: IP address, device info, browser type, and how you navigate our site - like tracking the best surf spots.
Cookies: Small data tags that help remember your preferences, like your favorite board shorts size.
We channel your info into these righteous purposes:
Processing your orders with our signature laid-back efficiency (shipping takes 2-4 weeks to catch the right wave to your doorstep).
Keeping you stoked with updates about your order and exclusive drops (but only if you want them).
Customizing your experience so our site feels as comfortable as our broken-in hoodies.
Providing support that's as reliable as our reinforced stitching.
Protecting our digital turf from shady characters.
Meeting legal requirements - because even rebels follow some rules.
We'll only share your deets with these trusted partners:
The Crew: Payment processors, shipping carriers, and other essential services that help us deliver your gear.
The Law: When required by legal authorities or to protect our rights.
Future Ventures: If we ever merge or get acquired, your info may transfer to keep the stoke alive.
We never sell your personal info to random marketers - that's not our style.
We use cookies to remember your preferences and analyze site traffic, like marking the best waves. You can adjust your browser settings to block cookies, but some features might not work as smoothly.
We protect your info with the same toughness as our triple-stitched seams. While no system is 100% bulletproof, we're constantly improving our defenses.
You've got rights to:
Access, update, or delete your personal info from our system.
Opt out of marketing messages if you're not feeling them.
Request restrictions on how we use your data.
Hit us up at [email protected] to exercise these rights.
Not feeling your gear? No worries - you've got 21 days from delivery to send it back for a refund or exchange. Items must be unworn, with tags attached, riding the same wave they came in on.
Our site might link to other rad spots we don't operate. Check their privacy policies before dropping in.
We might tweak this policy as we grow. Changes will post here with the updated date, so check back occasionally between surf sessions.